Privacy Policy
Effective Date: August 1, 2025
At tellyou.me, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and purchase our digital products. We are committed to complying with the General Data Protection Regulation (GDPR), Strong Customer Authentication (SCA), and Payment Services Directive 2 (PSD2).
1. Data Controller
tellyou.me is the data controller responsible for your personal data. For any privacy-related inquiries, please contact us at:
Email: support@tellyou.me
2. Information We Collect
When you visit and make purchases on our website, we collect the following types of personal data:
- Identity Data: Name, username, email address.
- Contact Data: Email address, billing address.
- Payment Data: Payment card details (processed securely by third-party payment providers in compliance with PSD2 and SCA).
- Technical Data: IP address, browser type, device information, and browsing behavior.
- Usage Data: Information on how you use our site and products.
3. How We Use Your Data
We use your personal data to:
- Process and fulfill your orders.
- Manage payments securely, including compliance with PSD2 and SCA requirements.
- Communicate with you about your orders, updates, and support.
- Improve our website, products, and services.
- Comply with legal obligations.
4. Legal Basis for Processing
We process your data under the following legal bases:
- Contractual necessity: To fulfill our contract with you (e.g., process your order).
- Legal compliance: To comply with laws such as GDPR, PSD2, and SCA.
- Legitimate interests: To improve our services, prevent fraud, and communicate with you.
- Consent: When you explicitly agree to receive marketing communications (you can withdraw consent anytime).
5. Payment Security and Compliance
- All payment transactions are processed through trusted third-party payment gateways compliant with PSD2 regulations.
- We implement Strong Customer Authentication (SCA) measures to enhance payment security and protect you from fraud.
- We do not store your full payment card details on our servers.
6. Sharing Your Data
We do not sell or rent your personal data. We may share your data with:
- Payment processors to complete transactions.
- Service providers who support our business operations (e.g., email services, analytics).
- Legal authorities if required by law or to protect our rights.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined, including legal, accounting, or reporting requirements.
8. Your Rights under GDPR
You have the following rights regarding your personal data:
- Right to access: Request a copy of your data.
- Right to rectification: Correct inaccurate or incomplete data.
- Right to erasure: Request deletion of your data, where applicable.
- Right to restrict processing: Limit how we use your data.
- Right to data portability: Receive your data in a portable format.
- Right to object: Object to processing based on legitimate interests or direct marketing.
- Right to withdraw consent: Withdraw any consent you have given at any time.
To exercise your rights, please contact us at support@tellyou.me.
9. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and analyze site traffic. You can manage your cookie preferences through your browser settings.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.
11. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure adequate protections are in place in compliance with GDPR.
12. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
14. Contact Information
If you have questions about this Privacy Policy or your personal data, please contact:
Email: support@tellyou.me